I haven't received my order. What should I do?
Please Track the parcel to check the package status:
If the package is in transit with normal logistic update:
According to our past experience, the majority of the packages will be delivered within the time frame promised .
If your package does not arrive by the promised time (PST), please open dispute.
If it is over promised delivery time, there is no tracking information, package is returned to seller/hold in customs/shipped to wrong address:
Kindly Reminder: By opening a dispute,You can get a refund without any reason.
We use SF Express.
Under normal circumstances,
7 days to reach South Korea, Japan, Singapore, Malaysia.
8 days to arrive in the US.
10 days to reach the United Kingdom, France, Italy, Germany, Spain, and Portugal.
15 days to reach Russia, Switzerland, Sweden, Finland, Poland, Canada, Australia, New Zealand and other countries.
25 days to reach Brazil and other countries.